NATIONWIDE MAIL-IN SERVICE

Mail In Your Game Console for Expert Repair

Start your repair online, pack your console securely, and ship it to GoGamers in Omaha, Nebraska. No appointment is needed for walk-in repairs.

PlayStation Xbox Nintendo 90-day warranty
Bringing it to the store? Skip this form. Walk-ins do not need an appointment or online repair submission. Just bring your device to the store or call 402-703-4403 with questions.
1 Device 2 Problem 3 Your Info 4 Review

What are you sending in?

Select the console family, then the exact model.

What problem are you having?

Where should we return your console?

Review & create your repair ticket

Ship your console to:
Gamers
16625 Gold St.
Omaha, NE 68130

Typical repair turnaround after arrival: 2–3 weeks. We will contact you when the repair is complete, collect payment, and provide return tracking when it ships.

Nationwide Video Game Console Repair by Mail

GoGamers repairs PlayStation, Xbox and Nintendo consoles for customers across the United States. Common services include PS5 HDMI port repair, PlayStation no-power repair, Xbox Series X and Series S repair, Nintendo Switch charging port and screen repair, disc drive problems, overheating, storage failures, motherboard repair and microsoldering.

How Mail-In Console Repair Works

  1. Complete the mail-in repair form and create your repair ticket.
  2. Pack the console securely with bubble wrap or protective padding. Do not send unnecessary accessories unless they are related to the problem.
  3. Put your repair ticket or a note with your name and phone number inside the box.
  4. Ship the package with USPS, UPS or FedEx to GoGamers at 16625 Gold St. Omaha, NE 68130.
  5. After the console arrives, our repair team diagnoses and repairs it. Typical turnaround is 2–3 weeks.
  6. When complete, we contact you for payment and ship the repaired console back with tracking.

Mail-In Repair FAQ

Do I need an appointment for an in-store repair?

No. Walk-in customers can bring a console directly to the store without completing this mail-in form.

Which consoles can I mail in?

We accept many PlayStation, Xbox and Nintendo consoles. Choose your model above or select Other if your system is not listed.

How should I package my console?

Use a sturdy box with enough bubble wrap or protective padding to prevent movement and impact damage during shipping.

How long does a mail-in repair take?

Typical turnaround after the console reaches our store is 2–3 weeks, although complex repairs or parts availability can affect timing.